The emergency shelter provides safe and confidential shelter to victims of domestic and sexual violence, their children and pets. The facility is staffed 24 hours per day, 365 days a year and can accommodate up to 36 residents. Residents are provided with immediate needs such as food and hygiene products and are also assigned an advocate who can assess all other needs and provide services such as peer counseling, referrals, legal advocacy and safety planning.
Sexual assault survivors might seek shelter if their attacker is someone who lives in or near their home, their assailant has threatened them or they do not feel safe in their home for any reason.
The maximum length of stay is eight weeks. Upon leaving the shelter, residents are encouraged to continue using services through one of the Outreach offices.